Customers choose what to share
The QR page captures first-party feedback and gives customers a clear path to continue to Google themselves.
Reviewed May 24, 2026
Google review policy compliance starts with honest customer choice.
PublishMyReviews is designed to collect first-party feedback, make the Google option visible, and let customers continue to Google themselves. It is not designed for review gating, fake reviews, incentives, or publishing to Google on the customer's behalf.
No review gating
The workflow is not designed to hide low ratings, block customers from Google, or only route happy customers to public review pages.
No fake or incentivized reviews
PublishMyReviews does not write Google reviews for customers, buy reviews, or promise guaranteed five-star outcomes.
Consent stays attached
Names, photos, Instagram handles, and testimonial usage are handled with explicit consent prompts before publishing.
Product rules
What the product allows, and what it avoids by design.
This page explains the PublishMyReviews product approach. It is not legal advice and it does not replace Google's own policies for Business Profiles, Maps contributions, or user-generated content.
Allowed workflow
- Ask every customer for honest feedback through the same QR flow
- Capture a first-party testimonial before or after the Google handoff
- Show a clear Google continuation option
- Track that a customer clicked through to Google
- Publish only testimonials with consent
Avoided workflow
- Publishing customer feedback to Google on their behalf
- Writing Google reviews for customers
- Only sending five-star customers to Google
- Blocking low ratings from the Google option
- Offering rewards or discounts for Google reviews
Google source links
We point owners to Google's official policies.
Google's official policy pages explain that Maps contributions should reflect genuine experiences and that fake engagement is prohibited. PublishMyReviews uses that as the product guardrail.
Owner responsibility still matters.
PublishMyReviews can help structure the workflow, but businesses are still responsible for how staff ask for reviews, whether incentives are offered, what gets published, and whether customer data is handled according to applicable local rules.
Privacy note
The product should collect only the customer details needed for the testimonial workflow, such as name, feedback, optional photo, optional Instagram handle, and consent status.
Terms note
Customers should not be asked to write fake reviews, copy suggested text into Google, or post because of a reward. The customer's own Google contribution remains their choice.